By Peter Parkes and Łukasz Sągol
The next big thing for Qualdesk
We started Qualdesk with a simple belief that we could build a better collaboration experience for product development teams based on deep…
Blog
By Łukasz Sągol
Collaborative bug prioritization with Qualdesk
At Qualdesk we run a minimal product process so we can spend more of our time delivering value to our users. When an opportunity to…
By Peter Parkes and Łukasz Sągol
A more powerful alternative to Miro for Product Managers
Why use Qualdesk as a digital whiteboard instead of Miro? Two-way sync with your core product management tools in the free plan Create…
By Peter Parkes
How to create a type guard for string union types in TypeScript
String union types are convenient, but creating type guards for them without repetition isn’t immediately obvious. This post explains how to…
By Peter Parkes
The 3 drivers of great realtime collaboration software UX in 2021
Everything we build at Qualdesk is realtime-first. Over the past year, we’ve come to understand 3 key drivers of good user experience for…
By Peter Parkes
Asynchronous affinity mapping: why you should make the switch
I’ve always been a fan of affinity mapping (or affinity diagramming) as a way of extracting insights from raw user research notes, but there…
By Łukasz Sągol and Peter Parkes
Whiteboard for Google Sheets
Google Sheets is immensely powerful, but if you want to work with your data in anything but rows and columns, you’re stuck. That’s where…
By Łukasz Sągol
My two favourite (and unexpected) benefits of using Typescript
We’ve been happily using Typescript at Qualdesk (exclusively) for over a year and a half, and we’ve seen many benefits of it in our day-to…
By Łukasz Sągol
How we run visual sprint planning meetings
Last week Peter wrote about advantages of running a visual sprint planning . But what is visual sprint planning? And how does it work in…
By Łukasz Sągol
The 3 models of B2B SaaS integrations
Building means researching a lot of team productivity software, and especially the unique space of software aiming to simplify work by…
By Łukasz Sągol and Peter Parkes
Whiteboard for Trello
Trello is flexible and simple, but it doesn’t give you a way to work ‘live’ with your team. And if you want to work with your Trello cards…
By Peter Parkes
Make your sprint planning meeting visual and fast
We’re not agile purists at Qualdesk, but we find a lot of the methodology super helpful. It allows us to stay focused on user needs and…
By Łukasz Sągol and Peter Parkes
Whiteboard for agile coaches: why Qualdesk?
We’re building a next generation digital whiteboard that’s designed for you, the agile coach or scrum master. What are we most proud of…
By Łukasz Sągol and Peter Parkes
Whiteboard for Linear
Linear is an awesome product management tool with impressive realtime performance, but it doesn’t give you a way to work ‘live’ with your…
By Łukasz Sągol and Peter Parkes
Whiteboard for Jira
If you use Jira for product management or project management, you’ve probably done at least one of these before: Shared your screen during a…
By Kat Lynch
The solution to the Firestore batched write limit
Are you getting Error: 3 INVALID_ARGUMENT: maximum 500 writes allowed per request from Firestore? We have a one-liner solution for you…
By Łukasz Sągol and Peter Parkes
Whiteboard for software engineers: why Qualdesk?
We’re building a next generation digital whiteboard that’s designed for you, the software engineer. What are we most proud of? Two-way sync…
By Łukasz Sągol
How to capture TypeScript Firebase functions errors in Sentry
If you use TypeScript , Cloud Functions for Firebase and Sentry , there’s an easy way to ensure that any error that occurs in a function…
By Peter Parkes
Our 7 favorite retrospective formats
We’re not agile purists at Qualdesk. We use parts of the methodology where it helps, and we don’t worry about breaking out of the mold when…
By Peter Parkes
Why you need to run a values retrospective
How do you put your organization’s values into practice? Where could you get better? And are they even the right values in the first place…
By Peter Parkes
The new Qualdesk
Over the last couple of years we’ve learned a lot from our users about the tools and software they use. We’ve worked with hundreds of…
By Peter Parkes
New features in Qualdesk Insights: Analytics and import from Excel, Google Sheets and Airtable
Analytics Qualdesk Insights now has an internal analytics tool. Admins can now view: A timeline of content added to your insight repository…
By Peter Parkes
The 90/30 rule for user research confidence scores
Confidence intervals are everywhere in the quantitative research world, but in small scale qualitative research there isn’t a truly…
By Peter Parkes
New features in Qualdesk Insights: Highlights view, refreshed design, insight confidence scores and status and more
Highlights Our brand new Highlights view gives you a simple way to display the most important insight information to your team. Add a…
By Peter Parkes
Disposable insights
Some insights are ‘evergreen’ – they’re relevant for a very long time. Those insights might teach you something about the fundamentals of…
By Peter Parkes
Halo insights
When you’re researching one thing, you often learn about something else. For example, imagine you’re doing a customer research project about…
By Peter Parkes
Make user research reports modular, not monolithic
Most user research reports are monolithic. What does this mean? They combine multiple pieces of information into a single ‘blob’ – often a…
By Peter Parkes
New features in Qualdesk Insights: Commenting, API access, improved navigation and more
Commenting You can now add comments to insights and other objects in Qualdesk Insights. Ideal for asking clarifying questions, discussing…
By Peter Parkes
Closing the gap between user research, product and engineering
You’ve read The Lean Startup and you know about the concept of the Minimum Viable Product. You practice customer or user-centered design…
By Peter Parkes
User research insight repository Qualdesk Insights is now available
We’re excited to announce that Qualdesk Insights is now available . It’s a dedicated insight repository for user research and customer…
By Peter Parkes
Participant attribution in user research reports: what to avoid
As a researcher, you almost certainly use quotations from research participants in your reports. The question is: how do you attribute these…
By Peter Parkes
Don’t research what you already know
Why do you do user research or customer research? To help you design and make better products or services. Research is in the service of…
By Peter Parkes
When do user insights expire? Use the ACE method to find out
At Qualdesk, we’re building a user insight repository , and so we think a lot about what makes an insight an insight, or what makes an…
By Peter Parkes
Create actionable, traceable user insights
At Qualdesk, the question we ask the question ‘what is a user insight?’ a lot. In a previous post, I touched on one aspect of that question…
By Peter Parkes
User research graveyards
In the worlds of business, government and the third sector, I’m convinced that almost all qualitative research and insight ends up in…
By Peter Parkes
What’s the difference between a strategic user insight and a tactical user insight?
In the field of customer or user research, when trying to answer the question “what is an insight?”, teams often end up debating whether…
By Peter Parkes
Introducing Molecular Insights
At Qualdesk, we’ve been grappling with the question “what is an insight?” for some time. Through our own user research, we’ve seen a wide…
By Peter Parkes
Why do you need an insight repository for user research?
Louis Rosenfeld’s 2017 presentation Beyond User Research highlights three of the biggest user research challenges facing WeWork at the…
By Peter Parkes
Hello, world
Good design research is the foundation of the product creation and innovation process at design and technology companies around the world…